The account settings page allows you to update your account name, contact information, and notification preferences.
If you want to improve your advertising experience, you can add a contact phone number and specify which industry your ads relate to.
There is also an option to update your email address and choose the notifications you want to receive. You can opt out of notifications related to:
- Changes in campaign status
- Account performance summary
- Performance improvement suggestions
You’ll always receive notifications for policy changes, approval status, card payments, and billing.
To access the account settings page, log in to your Twitter Ads account at ads.twitter.com and click on your account name on the top-right corner. From the drop-down menu that appears, click “Account settings” and then “Tell us how you want to be contacted”.
Twitter account issues (non-Twitter Ads)
For non-Twitter Ads issues, such as a hacked account, login issues, or harassment, contact our Twitter support team. Please note that the ads support team is not responsible for Twitter account issues and won't be able to assist in the process.